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Asda Head Office - Customer Services contact telephone number

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Ron Brind
Ron Brind
Posts: 19044
Joined: 26th Oct 2003
Location: England
Posted at 09:10 on 26th December 2014

Asda and Christmas Eve, but No Milk!

What a rubbish store this has become..

Perhaps I need to qualify this...

They did have dried milk, 'lots' of the more expensive milk available and a few 6 pint containers of the stuff that us peasants buy and that weigh getting on for 7 pounds each!

Apparently there was a note saying something like the 'lorry has broken down'. Yeah, and maybe they just wanted to get rid of the alternative expensive stock.



Edited by: Ron Brind at:26th December 2014 10:28
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rustyruth
rustyruth
Posts: 18775
Joined: 23rd Oct 2012
Location: England
Posted at 12:17 on 26th December 2014

Ron, I think its time you switched to another supermarket. That is totally out of order for Christmas Eve. ASDA certainly ain't what it used to be.

 

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Ron Brind
Ron Brind
Posts: 19044
Joined: 26th Oct 2003
Location: England
Posted at 17:21 on 31st December 2014

Had a call from Asda Head Office today. Full of apologies of course, investigating the matter and will get back to me again.

Re the Formal Complaint - it was suggested the member of staff in question will be 're-trained'.

I will let you know the outcome of course, but the damage is done.

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James Prescott
James Prescott
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Joined: 11th Jan 2010
Location: UK
Posted at 19:06 on 31st December 2014
Aint that funny ---the wife went in to asda this morning and guess what --no milk the excuse was lorry running lateSmile
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rustyruth
rustyruth
Posts: 18775
Joined: 23rd Oct 2012
Location: England
Posted at 19:46 on 31st December 2014

I'm very surprised that they got back to you Ron. I didn't think they would. 

I would have thought a store as big as ASDA would have some milk in stock "out the back" James.  

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James Prescott
James Prescott
Posts: 25953
Joined: 11th Jan 2010
Location: UK
Posted at 20:50 on 31st December 2014
It has happened a couple of times Ruth--the trouble is they cant be bothered bringing it through from the back storage place.
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rustyruth
rustyruth
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Joined: 23rd Oct 2012
Location: England
Posted at 21:02 on 31st December 2014
Sounds more like it than blaming the poor delivery driver.
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Vince Hawthorn
Vince Hawthorn
Posts: 12758
Joined: 19th Apr 2010
Location: UK
Posted at 22:33 on 31st December 2014
 I had to have blue milk today- well the milk is actually white but had a blue label instead of green. There was plenty of the usual green milk but I would have had to have an American refrigerater as they would not have fitted in our one.
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Ron Brind
Ron Brind
Posts: 19044
Joined: 26th Oct 2003
Location: England
Posted at 10:01 on 4th January 2015

It continues it seems.

A mate told me yesterday that Asda Wheatley, 'super' Store didn't have a single Beef joint in the place! He even asked a member of staff who ventured into the warehouse to see if they could find some.

What sort of supermarket is that?

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rustyruth
rustyruth
Posts: 18775
Joined: 23rd Oct 2012
Location: England
Posted at 14:04 on 4th January 2015
Sounds like you've got the worst ASDA in the country Ron. That is hard to believe.
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