Thanks Ruth.

It happens that 'Cheap Smells' is a Registered Trade Mark of http://www.allbeauty.com/ who I have used previously with no problem whatsoever, so looks like they will get the next order. I will also look at The Perfume Shop...

Hannibal Lecter ate the rude, the way some people talk to you these days he'd have a field day.

I've just posted this is answer to the post you removed John, not to worry, I'm sure you'll know what I'm answering  

I reckon it's a 21st Century thing Ruth...most are rude and impatient to say the least.

Generally, all they want is to do is as little as possible, take the money and get home to swill down the alcohol, smoke something or other, create another £20 a week in child allowance and not bother with the housework, decoration, garden or yet pay the rent!

We have produced this generation, along with support from various governments who have given them everything in an attempt to keep themselves in power, but chances are they don't even vote!

Okay, off the soapbox, but grrrrrrrrrgh!  

I am pleased to report very good service from LED Lenser Torches (represented in the UK by LEDCO). The P7 torch which I bought about a year previously developed a faulty switch. I e-mailed the company with a description of the problem and they kindly sent me a replacement switch module free of charge by return.

It is refreshing to receive such good service from a large company. This is the standard which all companies should aspire to. 

Shame on Network Rail for ruining many peoples holiday travel plans and causing untold misery and discomfort to travellers including the frail, elderly, women and children. Shame on Robin Gisby, the man responsible for day-to-day maintenance of Network Rail, who will be stepping down in the New Year with an INCENTIVE BONUS of £371,000 on top of a pay-and-perks package of £1 million in FY 2013 - 2014. I doubt he will ever have to experience the appalling conditions which the public have to suffer.

Ha, ha, ha can you believe it, they wrote asking me for a review and I gave them one! I started with "I doubt this review will be allowed to go live" and guess what they responded saying "Unfortunately your review did not meet our guidelines for posting on our site"

I didn't say anything that wasn't the truth, so I think what they really mean is we want to keep the reviews that we want to keep and not show the public what you actually said.

Either way, as mentioned above, they had better make the most of my money because they won't be getting any more orders from me.